Schoolcraft Publishing's Frequently Asked Questions

We've answered some of our commonly asked questions here!

Still have a question? Or are you ready to learn more about our industry-validated teaching materials?
Contact us directly here.

Do you send free exam copies of your textbooks?

Yes. We will send complimentary exam copies to instructors and other qualified college staff to assess our content. Visit our Technical Course library to search for a textbook you'd like to review.

How long does it take to create a custom book?

Depending on the total number of chapters selected, it normally takes up to six weeks.
Learn more about building your custom book here.

What is your return policy?

Print materials (textbooks, lesson plans, etc.) are 90 days from the date of receipt. Multimedia (DVDs, PowerPoints, etc.) are 30 days after receipt. All items must be in resaleable condition. Custom-built materials cannot be returned.

Are your DVD programs closed-captioned?

All of our Safety DVD programs are closed-captioned. A limited number of our technical DVDs are closed-captioned.

Do you accept purchase orders?

Yes. We accept purchase orders and credit cards from schools and correctional facilities in the USA and Canada.

How long does it take for my order to ship?

We keep print materials in stock, so they will most often ship the next business day. DVD programs may take up to two weeks, depending on stock.

Do you ship internationally?

Yes we do. The order must be prepaid by credit card or wire transfer, including shipping and handling (Canada excluded).

For additonal questions and help, reach out to us directly!



              





   





750 W. Lake Cook Road, Buffalo Grove, Illinois 60089   ●   Phone: 800.837.1255   ●   Copyright © 2017 Schoolcraft Publishing